MINIMUM STAY
We rent apartments for a stay of minimum seven nights. In the case of a stay less than one week, if accepted, will be agreed a supplement for cleaning and laundry expenses.
PRICES
Our prices include bed linen, bath towels, water and electricity for domestic consumption.
RESERVATION
To book you must make a payment by way of confirmation deposit by bank transfer and send a fax or an E-mail attaching the payment receipt, under penalty of cancellation of the booking. Payment must be settled upon arrival at the flat by the delivery of the key.
ARRIVAL/DEPARTURE TIME
Apartments are available from 15:30 AM of the arrival day to 9:30 AM of the departure day, if not differently specified during the reservation.
CLEANING AND MAINTENANCE
Sheets are changed every new arrival ( L.R. 29 / 97, n. 18 ). The owner has the right to access the apartments in the case extraordinary cleaning and maintenance are needed. It is forbidden to smoke in all areas of the apartment (Lg 3 / 2003).
ACCESS AND USE OF THE SHARED AREAS
The access and use of shared areas is allowed in the respect of other guests and of the building regulation.
PETS
Pets are allowed in the apartment under the approval of the owner. The owner must be informed at the moment of the reservation and the customer will be asked a sum that will be determined for additional cleaning, to be paid at the arrival.
GUEST RESPONSABILITY
The guest will be responsible for any damage to the apartment or its utilities caused by the client him/herself or by his/her guests. Under no circumstances will the accommodation facility be left either to a number of people greater than established on making the booking or to external unregistered persons. The owner reserves the right to do not allow the client the access to the apartment if this condition is not met.
OWNER RESPONSABILITY
Weather, for reasons that do not depend on the owner's will, the apartment reserved couldn't be accessible the owner reserves the right to provide for an accommodation with the same characteristics as the one reserved.
 
GENERAL CANCELLATION POLICY
Booking becomes valid only once you have paid a deposit ( whose amount is set by the management) and have received a written confirmation.
You must inform the management of a delayed arrival or an early departure. In either case you will be charged for the whole duration of your booking.
In case you arrive more than 24 hours late without having given notice, your booking will be cancelled. The management reserves the right, at its discretion, to allocate the accommodation.
Cancellations of apartments must be made in writing.

• For cancellations made up to 15 days prior to arrival, 100% of the deposit will be charged.
• For cancellations within 14 days prior to arrival, 100% of the total booking will be charged.